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About IOSS

What is the IOSS, and what is IOSS used for?

From 1 July 2021, all goods imported into the EU from a third country or third territory is subject to VAT irrespective of their value.The IOSS allows suppliers and electronic interfaces selling imported goods to buyers in the EU to collect, declare and pay the VAT to the tax authorities.The IOSS number can facilitate and simplify the declaration and payment of VAT for goods valued at less than EUR 150(include 150EUR) which would expedite customs clearance.

Solutions & Shipping Instructions from Citygobuy

1.Pay VAT by Citygobuy’s IOSS

Citygobuy has applied for IOSS number successfully,if you choose to prepay VAT through our IOSS number, Please click the IOSS service button before checkout,We will collect the VAT according to recipient's country's rate and true value of the goods.The commercial invoice will be enclosed, IOSS number will be printed on your parcels, the buyer will not face any surprise fees when the goods have arrived.

How to pay for VAT through Citygobuy IOSS number

Step1: Submit the parcel you want to ship

Step2: Waiting for Citygonuy providing logistic quotation

Step3: After the logistic quotation was upadated, you can go to pay for the shipping fee and the VAT for your parcel

Step4: Chosing the shipping methold and selected IOSS, you can pay the international shipping fee and the VAT for your parcel


Remark: The VAT you need pay for your parcel, will be computed automatically in the system according to the actural value of all items and the tax rate of the destination countries.
Citygobuy’s IOSS number:

IOSS operation instruction:


VAT rate for 27 countries:



2.Shipping suggestions for does not pre-paid VAT through Citygobuy’s IOSS

We recommended to use DDU(Delivered Duty Unpaid) for parcel without our IOSS number.
Please complete contact information to make sure the recipient is going to be reached by local customs.
*This solution may have the risk from being returned/withheld/inspected etc., or even being charged with VAT as well as the handling fee,which will be subjected by the local customs policy.

IOSS number does not cover the shipment of these goods valued more than EUR 150, so when parcel which valued exceed 150EUR arrived in your country you will be required to pay import tax according to local customs laws. Please complete your contact information to make sure the recipient is going to be reached by local customs.